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<title><![CDATA[SmartCode]]></title>
<link><![CDATA[https://support.s-code.com/]]></link>
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<generator><![CDATA[Kayako fusion v4.76.1]]></generator>
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<title><![CDATA[Detect Installed VNC Version]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/49]]></link>
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<pubDate><![CDATA[Mon, 22 Jun 2009 05:45:19 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
 Watch demo video
Detect Installed VNC Distribution
SmartCode VNC Manager v4.0 introduced the ability to detect which version of VNC software is installed on a remote computer by establishing a TCP connection to the remote computer’s VNC server. Upon ...]]></description>
<content:encoded><![CDATA[<div id="kbArticleContent">
<div style="padding-bottom: 10px; padding-top: 10px;"><a class="articleLink" href="http://www.youtube.com/watch?v=CttCwU44jT0" target="_blank"><img height="16" src="https://support.s-code.com/images/kayako/demovideo.png" width="16" align="absMiddle" /> Watch demo video</a></div>
<h3>Detect Installed VNC Distribution</h3>
<p>SmartCode VNC Manager v4.0 introduced the ability to detect which version of VNC software is installed on a remote computer by establishing a TCP connection to the remote computer’s VNC server. Upon connection, the VNC scanner will analyze the RFB handshake string and make an assumption about which version of VNC software is installed on the remote computer. Unfortunately, it's impossible to determine the exact version of VNC that is installed just by analyzing the RFB handshake string. Version 5.0 introduces the "Detect Installed VNC Distribution" tool that addresses this issue. The new tool allows you to scan a remote computer’s installed software database for known VNC distribution installations and present the administrator with a detailed report about the VNC installations.</p>
<h4>Working With The "Detect Installed VNC Distribution" Tool</h4>
<p>To open the Detect Installed VNC Distribution window, right click on the Registered Computers list and select the <span class="scMenuPath">VNC Tasks -&gt; Detect Installed VNC Distribution</span> command. Alternatively, you can use <span class="scShortcutKey">Ctrl+Shift+U</span> as a shortcut to open the window.</p>
<img align="right" src="http://www.s-code.com/images/kayako/kb/kb_vncdetect_50.png" style="padding-left: 5px; width: 390px; height: 294px;" />
<p style="margin-bottom: 0px;">The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 2px;">
<li>Target computer's host name or IP addresses</li>
<li>Name of the detected VNC distribution</li>
<li>If a remote computer has more than one VNC distribution installed, the "…" will be shown next to the distribution name. Click on the button to see a list of detected VNC distributions. The selected distribution will appear in the registered computer list. NOTE: The default "VNC Distribution (Installed soft. scan)" is not shown in the Registered Computers list. You can make it visible by selecting the <span class="scMenuPath">View -&gt; Choose Details</span> command</li>
<li>Shows the Build number of detected VNC distributions</li>
<li>Use the Add Computer, Browse and Delete buttons to add or remove computers from the "target computers list".</li>
<li>Lists supported VNC distributions. The tool will attempt to detect check distributions when you click on the Execute button. "Native VNC distributions" are the VNC installation created by native VNC setup packages. "SmartCode VNC Distributions" are the VNC installations created by the SmartCode VNC Deployment wizard using VNC MSI packages developed by SmartCode Solutions.</li>
<li>If the "Skip remaining check on the first found" is checked, the scanner will quit if it detects a VNC distribution installation and won't try to detect other VNC distribution installations.</li>
<li>Number of parallel threads used by the scanner.<br />NOTE: The scanner uses one thread per target computer. So this field will be enabled only if there is more than one computer added to the "Target computers list".</li>
</ol>
<h4>Detect Installed VNC Distributions Using a "Registered Computer" Properties Sheet</h4>
<p>The Registered Computer properties sheet has been modified to support the Detect Installed VNC Distribution feature. To see the changes in action open a registered computer properties sheet and select "VNC \ General" node. The VNC Distribution group box offers three ways to enter inventory details about VNC :</p>
<img align="right" src="http://www.s-code.com/images/kayako/kb/kb_vncprop_50.png" style="padding-left: 5px; width: 380px; height: 173px;" />
<ol style="margin-top: 2px;">
<li>Offers the functionality of the "Installed VNC Distribution" window. Click on the "Search" button to start the search. Click on the "Clear" button to clear the field. If there is more than one VNC distribution installed on a remote computer, you may select the combobox to select the distribution name that will appear in the registered computers list.<br />The default "VNC Distribution (Installed soft. scan)" is not shown in the Registered Computers list. You can make it visible using the <span class="scMenuPath">View -&gt; Choose Details</span> command</li>
<li>Allows you to detect the VNC distribution by establishing a test TCP connection and analyzing the RFB handshake string.</li>
<li>Allows you to enter the VNC inventory details manually.</li>
</ol>
<p>The information text (4) can be hidden by clicking on the Close (x) button.</p>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v5.0.4.0 or newer</p>
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<title><![CDATA[How to configure a registered computer to connect via UltraVNC Re...]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/23]]></link>
<guid isPermaLink="false"><![CDATA[37693cfc748049e45d87b8c7d8b9aacd]]></guid>
<pubDate><![CDATA[Fri, 21 Mar 2008 13:10:19 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
How to configure a registered computer to connect via UltraVNC Repeater?
SmartCode VNC Manager has been tested with the latest version of the Repeater. It supports connection in Repeater Mode I and II. In the below example UltraVNC Repeater is running ...]]></description>
<content:encoded><![CDATA[<div id="kbArticleContent">
<div class="scChapterHeader" style="margin-top: 16px;">How to configure a registered computer to connect via UltraVNC Repeater?</div>
<p>SmartCode VNC Manager has been tested with the latest version of the Repeater. It supports connection in Repeater Mode I and II. In the below example UltraVNC Repeater is running on a computer with 10.10.0.201 IP address.</p>
<div style="text-align: left; margin-bottom: 8px;"><img src="https://support.s-code.com/images/kayako/kb/kb23-ultravnc-repeater-1.png" alt="UltraVNC Server Add New Client" /></div>
<div style="text-align: left; margin-bottom: 8px;"><img src="https://support.s-code.com/images/kayako/kb/kb23-ultravnc-repeater-2.png" alt="SmartCode VNC Manager UltraVNC Repeater Settings" /></div>
<div style="text-align: left; margin-bottom: 8px;"><img src="https://support.s-code.com/images/kayako/kb/kb23-ultravnc-repeater-3.png" alt="SmartCode VNC Manager UltraVNC Repeater Settings" /></div>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v6.0.1 or newer</p>
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<title><![CDATA[I'm getting &quot;Connection refused&quot; message when trying to establish...]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/17]]></link>
<guid isPermaLink="false"><![CDATA[70efdf2ec9b086079795c442636b55fb]]></guid>
<pubDate><![CDATA[Fri, 21 Mar 2008 12:09:59 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[After careful debugging this problem we found out that this is not a bug in SmartCode VNC Manager. VNC server has a protection against brute-force password hacking attacks. The server uses a time interval in order fight brute-force attacks and it enforces...]]></description>
<content:encoded><![CDATA[<p>After careful debugging this problem we found out that this is not a bug in SmartCode VNC Manager. VNC server has a protection against brute-force password hacking attacks. The server uses a time interval in order fight brute-force attacks and it enforces a time gap between authentication attempts. In case if you receive 'rejected connection' message, you must wait a little bit (20-30 seconds is enough) and after that try to establish connection again. If the problem persists, you may try to restart VNC server service. This will rest the VNC server blacklisting rules.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Reset VNC Server Password Wizard]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/39]]></link>
<guid isPermaLink="false"><![CDATA[d67d8ab4f4c10bf22aa353e27879133c]]></guid>
<pubDate><![CDATA[Tue, 30 Dec 2008 03:39:25 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[The VNC Server Password Reset Wizard
The Reset VNC Server Password Wizard allows you to reset the VNC server password on remote Windows-based computers. The Wizard is compatible with the following VNC distributions: RealVNC, TightVNC, and UltraVNC.
Prer...]]></description>
<content:encoded><![CDATA[<h3>The VNC Server Password Reset Wizard</h3>
<p>The Reset VNC Server Password Wizard allows you to reset the VNC server password on remote Windows-based computers. The Wizard is compatible with the following VNC distributions: RealVNC, TightVNC, and UltraVNC.</p>
<div class="scPreReqInfo">Prerequisites: Before running the VNC server password reset task, please make certain that your client and the remote computers meet all of the prerequisites described in <a class="articleLink" href="https://support.s-code.com/Knowledgebase/Article/View/28">"Prerequisites" KB article</a>.</div>
<p>To start the VNC Server Password Wizard, select Wizards &amp; Tools from the Computer Manager tab of the Registered Computers resource frame. Alternatively you can open a context menu on the registered computers list and select <span class="scMenuPath">VNC Tasks -&gt; VNC Server Password Wizard</span> command.</p>
<h4>Configuring a Password Reset Task</h4>
<p><img style="width: 260px; height: 206px; padding-left: 5px;" src="http://www.s-code.com/images/kayako/kb/kb39_pwd_s.png" align="right" /></p>
<p style="margin-bottom: 0px;">The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 2px;">
<li></li>
These two options allow you to specify the new password for the selected computer or computers. You must select at least one of the two options. NOTE: The maximum length for a VNC server password is 8 characters. NOTE: The "View-only" password option is supported by TightVNC server only.
<li>This option specifies the product on the target computers. Please make sure that you select the correct VNC server distributions.</li>
<li>Checking this option restarts the target computer, making the new password effective afterward.</li>
</ol>]]></content:encoded>
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