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<channel>
<title><![CDATA[SmartCode]]></title>
<link><![CDATA[https://support.s-code.com/]]></link>
<description />
<generator><![CDATA[Kayako fusion v4.76.1]]></generator>
<item>
<title><![CDATA[&quot;Copying Registered Computers Settings&quot; dialog]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/35]]></link>
<guid isPermaLink="false"><![CDATA[1c383cd30b7c298ab50293adfecb7b18]]></guid>
<pubDate><![CDATA[Mon, 01 Dec 2008 03:51:31 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
The VNC Manager allows to copy registered computer settings to other registered 
    computers. To copy the settings open the context menu on a registered computer 
    you want to copy the settings from and select &quot;Copy Registered Computer 
   ...]]></description>
<content:encoded><![CDATA[
<p>The VNC Manager allows to copy registered computer settings to other registered 
    computers. To copy the settings open the context menu on a registered computer 
    you want to copy the settings from and select &quot;Copy Registered Computer 
    Settings…&quot; command. You will be presented with a window allowing to select the 
    settings categories to copy and the registered computers tree allowing to select 
    target groups or individual computers.</p><p>You will be presented with a window 
        allowing to select the settings categories to copy and the registered computers 
        tree allowing to select target groups or individual computers.<br />
        <img style="width: 526px; height: 353px;" src="http://www.s-code.com/images/kayako/kb/kb35_resetset.png" />
        </p>
    <p>By default the right tree shows registered computers groups only. Click on the 
        &quot;Show Registered Computers&quot; toolbar button if you want to select individual 
        registered computers.</p>
<hr style="height: 1px;" /><p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v4.5.3.0 or newer</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Action Scripts]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/21]]></link>
<guid isPermaLink="false"><![CDATA[3c59dc048e8850243be8079a5c74d079]]></guid>
<pubDate><![CDATA[Fri, 21 Mar 2008 12:54:10 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
 Watch demo video
Action scripts allow you to have powerful control on how you connect to or disconnect from VNC/RDP server. For instance, in some companies administrator can use LAN to connect to one of his servers and he has to establish VPN connecti...]]></description>
<content:encoded><![CDATA[<div id="kbArticleContent">
<div style="padding-bottom: 10px; padding-top: 10px;"><a class="articleLink" href="http://www.youtube.com/watch?v=_4Qy9pj9Wso" target="_blank"><img height="16" src="https://www.s-code.com/images/kayako/demovideo.png" width="16" align="absMiddle" /> Watch demo video</a></div>
<p>Action scripts allow you to have powerful control on how you connect to or disconnect from VNC/RDP server. For instance, in some companies administrator can use LAN to connect to one of his servers and he has to establish VPN connection to connect to another server. Action scripts is a solution for him to avoid manually establishing VPN connection each time he needs to connect. He can write two VBscripts. One will establish VPN connection and another will terminate it. Now he can assign connection script to pre-connect server event. So this script will be called each time he selects Connect to Server command. And he can assign another script to post-disconnect event. In this case his VPN connection will be closed after he got disconnected from server. The same scheme can be applied for dial-up connection and many other scenarios.</p>
</div>]]></content:encoded>
</item>
<item>
<title><![CDATA[Command line switches]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/69]]></link>
<guid isPermaLink="false"><![CDATA[14bfa6bb14875e45bba028a21ed38046]]></guid>
<pubDate><![CDATA[Thu, 10 Feb 2011 03:34:26 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
    
        In this article
        Command Line Switches
        Creating Desktop Shortcuts

    
        Command Line Switches
    
        SmartCode VNC Manager supports the following command line switches:
        
            vncamanger....]]></description>
<content:encoded><![CDATA[
    <div class="scChapterHeader">
        In this article</div>
        <a class="articleLink" href="#1">Command Line Switches</a><br />
        <a class="articleLink" href="#2">Creating Desktop Shortcuts</a><br />

    <a name="1"></a><div style="margin-top: 20px;" class="scChapterHeader">
        Command Line Switches</div>
    <div class="scChapterP" style="margin-top: 0pt; margin-bottom: 10px;">
        SmartCode VNC Manager supports the following command line switches:</div>
        <div class="scCommandLine">
            vncamanger.exe [/removelic] | [/connect:&lt;Registered Computer GUID&gt; | &lt;address[#port]&gt;
            [/protocol:&lt;ProtocolId&gt;] | [/mtool:&lt;ToolId&gt;]]</div>
        <ul style="margin-top: 10px;" class="scIndentlessList">
            <li><b>/removelic</b>
                <div style="margin-top: 5px; margin-bottom: 5px;">Removes licenses from the computer</div>
                </li>
            <li><b>/connect:&lt;Registered Computer GUID&gt; | &lt;address[#port]&gt;
                [/protocol:&lt;ProtocolId&gt;] | [/mtool:&lt;ToolId&gt;]</b>
                <div style="margin-top: 5px; margin-bottom: 5px;">Establishes a screensharing connection or opens a management tool</div>
                    <ul style="margin-top: 10px;" class="scIndentlessList">
                    <li><b>Registered Computer GUID</b>
                        <div style="margin-top: 5px; margin-bottom: 5px;">Will establish connection using settings stored in a registered computer with the
                        specified identifier. See &quot;<a class="articleLink" href="#2">Creating Desktop Shortcuts</a>&quot; section for information how
                        to find out a registered computer identifier.</div></li>
                    <li><b>address[#port]</b>
                        <div style="margin-top: 5px; margin-bottom: 5px;">The remote computer IP address or DNS name and the port number a remote server uses
                        to listen for incoming connections</div></li>
                    <li><b>protocol:&lt;ProtocolId&gt;</b>
                        <div style="margin-top: 5px; margin-bottom: 5px;">Will establish connection using one of the supported protocols:</div>
                        <table class="kbTable">
                            <tbody><tr>
                                <td>
                                    <b>Protocol Name</b>
                                </td>
                                <td>
                                    <b>ProtocolId Value</b>
                                </td>
                            </tr>
                            <tr><td>VNC</td><td>0</td></tr>
		                    <tr><td>Rdp</td><td>1</td></tr>
                            <tr><td>VMRC</td><td>2</td></tr>
                            <tr><td>Web browser</td><td>3</td></tr>
                            <tr><td>External tool</td><td>4</td></tr>
                            <tr><td>Ssh</td><td>5</td></tr>
                            <tr><td>Telnet</td><td>6</td></tr>
                            <tr><td>Microsoft HyperV (virtual machines browser)</td><td>7</td></tr>
                            <tr><td>Microsoft HyperV (open connection to a VM)</td><td>8</td></tr>
                            <tr><td>Radmin</td><td>9</td></tr>
                            <tr><td>Vnc (view-only mode)</td><td>10</td></tr>
		                    <tr><td>Citrix ICA</td><td>11</td></tr>
                            <tr><td>Team Viewer</td><td>12</td></tr>
                            <tr><td>DameWare Mini Remote Control</td><td>13</td></tr>
                            <tr><td>HP Remote Graphics</td><td>14</td></tr>
                        </tbody></table>
                    </li>
                    <li><b>mtool:&lt;ToolId&gt;</b>
                        <div style="margin-top: 5px; margin-bottom: 5px;">Will establish connection using one of the management tools:</div>
                        <table class="kbTable">
                            <tbody><tr>
                                <td>
                                    <b>Management Tool</b>
                                </td>
                                <td>
                                    <b>ToolId Value</b>
                                </td>
                            </tr>
                            <tr><td>Service Manager</td><td>0</td></tr>
		                    <tr><td>Device Manager</td><td>1</td></tr>
                            <tr><td>Installed Software Manager</td><td>2</td></tr>
                            <tr><td>Task Manager</td><td>3</td></tr>
                            <tr><td>Share Manager</td><td>4</td></tr>
                            <tr><td>Printer Manager</td><td>5</td></tr>
                            <tr><td>Event Log Manager</td><td>6</td></tr>
                            <tr><td>Shutdown/Reboot Computer</td><td>7</td></tr>
                            <tr><td>Terminal Services Manager</td><td>8</td></tr>
                            <tr><td>Wmi Query Manager</td><td>9</td></tr>
                        </tbody></table>
                    </li>
                </ul>
            </li>
        </ul>

         <div class="scSubChapterHeader1">Examples:</div>
    <ul style="margin-top: 10px; list-style-type: square;" class="scIndentlessList">
        <li>
            <div class="scCommandLine">
                vncmanager.exe /connect:398a657b-bc1c-4bb4-a235-f0db87f0e298</div>
            <div style="margin-top: 5px; margin-bottom: 5px;">
                Establishes connection to a registered computer with the given Id using registered
                computer's default connection protocol.</div>
        </li>
        <li>
            <div class="scCommandLine">
                vncmanager.exe /connect:398a657b-bc1c-4bb4-a235-f0db87f0e298 /protocol:1</div>
            <div style="margin-top: 5px; margin-bottom: 5px;">
                Establishes RDP connection to a registered computer with the given Id.</div>
        </li>
        <li>
            <div class="scCommandLine">
                vncmanager.exe /connect:398a657b-bc1c-4bb4-a235-f0db87f0e298 /mtool:3</div>
            <div style="margin-top: 5px; margin-bottom: 5px;">
                Opens the Task Manager and establishes connection to the address associated with the registered computer.</div>
        </li>
        <li>
            <div class="scCommandLine">
                vncmanager.exe /connect:192.168.1.99#6555 /protocol:0</div>
            <div style="margin-top: 5px; margin-bottom: 5px;">
                Initiates VNC connection to the computer at 192.168.1.99 on port 6555.</div>
        </li>
    </ul>
    <a name="2"></a><div class="scChapterHeader" style="margin-top: 12px;">
            Creating Desktop Shortcuts</div>
        <p class="scChapterP" style="margin-top: 3px; margin-bottom: 0px;">
            To start a desktop shortcut to a registered computer open the Registered Computer Properties window (<span class="scShortcutKey">F6</span> shortcut) and select the <span class="scMenuPath">Miscellaneous</span> node.<br />
            The group of numbers and strings after the &quot;/connect:&quot; switch represents the registered computer unique identifier.</p>
        <img style="width: 454px; height: 214px; margin-top: 10px;" src="/images/kayako/kb/kb70_cmd.png" alt="Create Desktop Shortcut" />
        <hr style="height: 1px;" />
        <p style="margin: 0px; font-size: smaller;">
            <span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v6.0.16.0
            or newer</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Connection History log]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/45]]></link>
<guid isPermaLink="false"><![CDATA[6c8349cc7260ae62e3b1396831a8398f]]></guid>
<pubDate><![CDATA[Tue, 21 Dec 2010 23:55:37 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[    
        The Connection History feature stores information about VNC/RDP/SSH/etc connections that were
        established via the VNC Manager in a centralized log.
    
        When Local, Amazon S3 or Dropbox.com-based configuration profile is u...]]></description>
<content:encoded><![CDATA[    <p>
        The Connection History feature stores information about VNC/RDP/SSH/etc connections that were
        established via the VNC Manager in a centralized log.</p>
    <p style="font-style: italic">
        When Local, Amazon S3 or Dropbox.com-based configuration profile is used, the VNC
        Manager logs events in a XML file. When Database-based configuration profile is
        used, the log is stored in a database.</p>
    <div class="scChapterHeader" style="margin-top: 20px; margin-bottom: 8px">
        Viewing Global Connection History Entries</div>
    <p style="margin-top: 0px; margin-bottom: 8px">
        To view the logs for all the registered computers click on the <i>Connection History</i> <img style="width: 24px; height: 24px" src="/images/kayako/kb/kb45_3.png" /> button
        (<span class="scShortcutKey">Alt+F6</span> shortcut).</p>
    <img style="width: 550px; height: 201px;" src="/images/kayako/kb/kb45_1.png" />
    <p>
        By default, the connection history grid displays log entries from the last 30 days.
        The date range as well as the other filtering settings can be changed by clicking
        on the Filter button.</p>
    <div style="font-weight:bold">
        Filtering settings:</div>
    <ul style="margin-top: 6px">
        <li><i>From/To</i>: Allows you to select dates to filter by.</li>
        <li><i>Server address</i>: IP address or host name of the server computer.</li>
        <li><i>Client address</i>: IP address or host name of the client computer.</li>
        <li><i>Local user name</i>: Displays the logon name of the user who initiated the connection.</li>
        <li>
        <i>Connection name</i>: Displays the name of the Registered Computer that was used to establish
        connection. Click on the <i>Locate</i> <img style="width: 10px; height: 12px" src="/images/kayako/kb/kb45_4.png" /> button to quickly locate the Registered Computer
        in the Registered Computers tree.</li>
    </ul>
    <div class="scChapterHeader" style="margin-top: 20px; margin-bottom: 8px">
        Viewing Connection History Entries on a Per Registered Computer Basis</div>
    <p style="margin-top: 0px; margin-bottom: 8px">
        Connection history entries can be viewed on a per registered computer basis. To view information about the connection history to a particular registered computer you should open this computer’s properties sheet and select the <i>Connection History</i> tree node in the left settings tree.</p>
    <img style="width: 550px; height: 218px;" src="/images/kayako/kb/kb45_2.png" />
    <div class="scChapterHeader" style="margin-top: 20px; margin-bottom: 8px">
        Connection History Settings</div>
    <p style="margin-top: 0px; margin-bottom: 8px">
        Connection History settings can be changed via <span class="scMenuPath">Tools \ Options \ Connection History</span> page.</p>
    <div style="font-weight:bold">
        Settings:</div>
    <ul style="margin-top: 6px">
        <li><i>Maximum Number of entries</i>:  Allows you to set the maximum number of entries allowed in the connection history.</li>
        <li><i>Delete entries older than</i>: This setting provides an automatic way to delete entries that are older than a certain number of days.</li>
    </ul>
    <hr style="height: 1px" />
    <p style="margin: 0px; font-size: smaller">
        <span style="font-weight: bold">APPLIES TO:</span> SmartCode VNC Manager v6.0 or
        newer</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Dynamic Search Folders]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/38]]></link>
<guid isPermaLink="false"><![CDATA[a5771bce93e200c36f7cd9dfd0e5deaa]]></guid>
<pubDate><![CDATA[Mon, 29 Dec 2008 09:22:14 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[In this article
Working with Dynamic Search Folders Dynamic Search Folder Property Sheet Registering Computers Discovered by a Network Scan
Working with Dynamic Search Folders
Dynamic Search Folders, also known as Network scan, allow you to keep track ...]]></description>
<content:encoded><![CDATA[<div style="font-size: larger; font-weight: bold;">In this article</div>
<p><a class="articleLink" href="#1">Working with Dynamic Search Folders</a><br /> <a class="articleLink" href="#2">Dynamic Search Folder Property Sheet</a><br /> <a class="articleLink" href="#3">Registering Computers Discovered by a Network Scan</a></p>
<h4><a name="1"></a>Working with Dynamic Search Folders</h4>
<p>Dynamic Search Folders, also known as Network scan, allow you to keep track of all computers on your network in real-time. Dynamic Search Folders, DSF, keep track of what computers are online by scanning your network for VNC, RDP, SSH servers and for any computers replying to a "ping" request.</p>
<p>When scanning for computers, is possible to scan for active directory, workgroup computers or simply scan an IP address range.</p>
<p><img style="width: 400px; height: 81px;" src="http://www.s-code.com/images/kayako/kb/kb38_view_s.png" /></p>
<p style="margin-bottom: 0px;">The following descriptions explain the numbered item in the screenshot above:</p>
<ol style="margin-top: 4px;">
<li>Dynamic search folders.</li>
<li>The list of computers discovered by a network scan.</li>
<li>VNC/RDP/SSH/Ping statuses.</li>
<li>A DSF scan can detect the version of VNC software installed on a remote computer.</li>
<li>A DSF scan can detect the version of SSH software installed on a remote computer.</li>
</ol>
<p style="margin-bottom: 0px;">When you run the VNC Manager for the first time it creates two DSF folders:</p>
<ul style="margin-top: 4px;">
<li>Default Ping Scan – scans for computers replying to a Ping request.</li>
<li>Default VNC/RDP/SSH Scan – scans for computers that have a VNC, RDP, or SSH server software installed.</li>
</ul>
<p>By default these two scans are configured to scan the local subnet. For example, if your local computer has a 10.10.0.45 IP address, then the local subnet would be: 10.10.0.1 – 10.10.0.254.</p>
<h4><a name="2"></a>Dynamic Search Folder Property Sheet</h4>
<p>To create a new DSF folder in the left Navigation Tree, right click on the Dynamic Search Folders node and select the "New Dynamic Search Folder" command. Alternatively you can use <i>Ctrl+Shift+D</i> as a shortcut to create the new folder. The picture below shows the Search Folder Property Sheet.</p>
<h5>General Tab</h5>
<p><img align="right" style="width: 300px; height: 268px;" src="http://www.s-code.com/images/kayako/kb/kb38_gen_s.png" /></p>
<p>The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 4px;">
<li>Allows you to select the type of network scan to run. You can select more than one type.</li>
<li>Selecting this option specifies that the scan will be performed using the global settings. A global setting is a standard and simple set of search options defining the settings once and then letting any number of scan folders use those settings. If you find that a specific folder needs to have different settings, even if by only one value, use must use customized settings for that scan folder.</li>
<li>Checking this option performs the scan automatically after the indicated number of minutes.</li>
<li>Checking this option clears the computers list before each scan. We recommended that you have this option turned off.</li>
<li>Resolves an IP address to the computer DSN name.</li>
<li>Sets the discovered computer’s IP address record to the computer’s DSN name. This is useful when you scan computers that use DHCP to assign IP addresses.</li>
<li>Resolves the computer’s MAC address.</li>
<li>If this option is enabled, the computers discovered during previous scans will be not be scanned during subsequent network scans.</li>
<li>Entering a value specifies the timeout period (in milliseconds; 1000 milliseconds equal 1 second) to use when performing a sever scan.</li>
</ol>
<h5>Network Tab</h5>
<table style="width: 100%;">
<tbody>
<tr>
<td style="width: 230px; vertical-align: top;"><img style="width: 230px; height: 217px;" src="http://www.s-code.com/images/kayako/kb/kb38_net_s.png" /></td>
<td style="text-align: left; vertical-align: top;">The numbered items apply to the numbers shown in the picture at left:
<ol style="margin-top: 4px;">
<li>Allows you to scan an IP address range. Click the Edit button to configure the IP address ranges to scan. You can configure a scan group that consists of several IP address ranges or individual IP addresses.</li>
<li>This option is similar to the first option but it allows you to specify a single IP address range. The VNC Manager can scan both B and C class address ranges.</li>
<li>Allows you to scan a Windows Workgroup . Click the Select button to choose a workgroup to scan.</li>
<li>Allows you to scan an Active Directory domain. It is possible to scan an entire domain or just individual organizational units.</li>
</ol>
</td>
</tr>
</tbody>
</table>
<h5>Ports Tab</h5>
<table style="width: 100%;">
<tbody>
<tr>
<td style="width: 230px; vertical-align: top;"><img style="width: 230px; height: 198px;" src="http://www.s-code.com/images/kayako/kb/kb38_port_s.png" /></td>
<td style="text-align: left; vertical-align: top;">This page allows you to specify which ports should be used during a VNC, RDP, or SSH server scan. The numbered items apply to the numbers shown in the picture at left:
<ol style="margin-top: 4px;">
<li>Allows you to use a predefined set of ports or to specify a custom ports list. Click on the “Edit Global Settings” button to edit the predefined ports list.</li>
<li>Port range list editor. It is possible to add a port range or a single port number. Each port range or single number has an attribute that specifyies the type of scan (VNC/RDP/SSH) that can be used on this port.</li>
<li>This option is used when you are scanning using a port range. In the case where a scan discovers a server, the remaining port range listed will not be scanned.</li>
</ol>
</td>
</tr>
</tbody>
</table>
<h5>Inheritance Tab</h5>
<p>This tab provides support for the Registered Computer settings feature. Please look at the "<a class="articleLink" href="https://support.s-code.com/Knowledgebase/Article/View/34">Registered Computer Settings inheritance explained</a>" article for more information.</p>
<h4><a name="3"></a>Registering Computers Discovered by a Network Scan</h4>
<p style="margin-bottom: 0px;">The VNC Manager stores content of DSF folders. So unless if the "Clear computers list before scan" is turned on, once a computer is discovered and added to a DSF folder it will stay there. But in many cases it's more convenient to store computers entries under "My Registered Computers" group folders.<br /> <br /> There are two ways to register a discovered computer:</p>
<ol style="margin-top: 4px;">
<li>Drag and drop a computer from its DSF folder to one of group folders under the "My Registered Computers" tree node.</li>
<li>Use "Register Scanned Computers Wizard". The Wizard can be launched by opening a context menu on a DSF folder view and selecting "Register Scanned Computers" menu item.</li>
</ol>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v4.5 or newer</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[External Tools]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/36]]></link>
<guid isPermaLink="false"><![CDATA[19ca14e7ea6328a42e0eb13d585e4c22]]></guid>
<pubDate><![CDATA[Wed, 17 Dec 2008 04:25:30 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[    In this article
    Running an External Tool
    External Tool Property Sheet
    Automatic Variables
    Using Custom Properties as Variables
    Running an External Tool
    External Tools allows you to configure and execute programs, batch fi...]]></description>
<content:encoded><![CDATA[    <div style="font-size: larger; font-weight: bold;">In this article</div>
    <a class="articleLink" href="#1">Running an External Tool</a><br />
    <a class="articleLink" href="#2">External Tool Property Sheet</a><br />
    <a class="articleLink" href="#3">Automatic Variables</a>
    <a class="articleLink" href="#4">Using Custom Properties as Variables</a><br />
    <h4><a name="1"></a>Running an External Tool</h4>
    <p>External Tools allows you to configure and execute programs, batch files, and PowerShell scripts click and go style. An External Tool can be launched by opening a context menu on a computer and selecting the External Tools -&gt; &quot;Tool name&quot; menu entry.</p>
    <img style="width: 524px; height: 178px;" src="/images/kayako/kb/kb36_extmenu.png" />
    <p>To add, edit, or delete an External Tool use the Tools-&gt;Options-&gt;Tools-&gt;External Tools command.</p>
    <h4><a name="2"></a>External Tool Property Sheet</h4>
    <img style="width: 265px; height: 288px;" align="right" src="/images/kayako/kb/kb36_toolprops.png" />
    <p>The numbered items apply to the numbers shown in the picture at right:</p>
    <ol style="margin-top: 4px;">
        <li>User friendly tool name. </li>
        <li>The name of the module to be executed. The string can specify the full path and file name of the module to execute or it can specify a partial name. In order to run a script, the path should point to cmd.exe or cscript.exe or powershell.exe depending on the script type. </li>
        <li>The command line to be executed. The command line can contain special variables that automatically expand each time the external tool is run. </li>
        <li>The full path to the current directory for the process. </li>
        <li>Allows a user to specify alternative credentials that will be used to run the tool. </li>
        <li>If the “Show on Wizards &amp; Tolls” box is checked, the tool will be listed in the “Wizards &amp; Tools” panel. Note, even when this checkbox is not checked, the tool will still be accessible via the External Tools context menu. </li>
        <li>If checked, the tool’s console application window will remain open. </li>
        <li>Allows a user to select an icon that will be associated with the tool. The icon is used by the “Wizards &amp; Tool s” panel and by the External Tools context menu. </li>
    </ol>
    <h4><a name="3"></a>Automatic Variables</h4>
    <p>The following variables are available when you configure an external tool. These variables are automatically expanded each time the external tool is run.</p>
    <table class="kbTable">
        <tbody>
            <tr class="kbTableHeaderRow">
                <td>Variable </td>
                <td>Description </td>
            </tr>
            <tr>
                <td>($SERVER_IP) </td>
                <td>The selected computer’s IP or host address </td>
            </tr>
            <tr>
                <td>($LAST_USED_IP)</td>
                <td>Returns last known IP address of selected registered computer</td>
            </tr>
            <tr>
                <td>($VNC_PORT) </td>
                <td>VNC port for the selected registered computer 1) </td>
            </tr>
            <tr>
                <td>($RDP_PORT) </td>
                <td>RDP port for the selected registered computer 1) </td>
            </tr>
            <tr>
                <td>($VMRC_PORT) </td>
                <td>VMRC port for the selected registered computer 1) </td>
            </tr>
            <tr>
                <td>($SSH_PORT) </td>
                <td>SSH port for the selected registered computer 1) </td>
            </tr>
            <tr>
                <td>($VM_DIR) </td>
                <td>VNC Manager installation path </td>
            </tr>
            <tr>
                <td>($MAC) </td>
                <td>MAC address of the selected registered computer. The MAC address is returned without any separators. Example: 001BFC39C191 2) </td>
            </tr>
            <tr>
                <td>($MAC:) </td>
                <td>The MAC address of selected registered computer. The MAC address uses colon as the digit groups separator. Example: 00:1B:FC:39:C0:91 2) </td>
            </tr>
            <tr>
                <td>($MAC-) </td>
                <td>MAC address of selected registered computer. MAC address uses dash as the digit groups separator. 00-1B-FC-39-C0-91 2) </td>
            </tr>
            <tr>
                <td>($SERVER_GROUP) </td>
                <td>The registered computer’s parent group name. </td>
            </tr>
            <tr>
                <td>($SERVER_GROUP_FULL) </td>
                <td>The Full path to a registered computer’s parent group. </td>
            </tr>
            <tr>
                <td>($WINDOWS_USER) </td>
                <td>Gets the user's Windows logon name. Example: scode\alex </td>
            </tr>
            <tr>
                <td>($WINDOWS_DOMAIN) </td>
                <td>Gets the computer’s workgroup name. </td>
            </tr>
            <tr>
                <td>($NTLMCOMUSER) </td>
                <td>Returns the user name entered in a registered computer General\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMCOMDOM) </td>
                <td>Returns the domain name entered in a registered computer General\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMCOMPWD) </td>
                <td>Returns the password entered in a registered computer General\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMVNCUSER) </td>
                <td>Returns the user name entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMVNCDOM) </td>
                <td>Returns the domain name entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMVNCPWD) </td>
                <td>Returns the password entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($VNCPWD) </td>
                <td>Returns the VNC password entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMRDPUSER) </td>
                <td>Returns the user name entered in a registered computer RDP\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMRDPDOM) </td>
                <td>Returns the domain name entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMRDPPWD) </td>
                <td>Returns the password name entered in a registered computer VNC\Logon Credentials section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMSSHUSER) </td>
                <td>Returns the user name entered in a registered computer SSH\Logon Credentials\Password authentication section. 1) </td>
            </tr>
            <tr>
                <td>($NTLMSSHPWD) </td>
                <td>Returns the password entered in a registered computer SSH\Logon Credentials\Password authentication section. 1) </td>
            </tr>
        </tbody>
    </table>
    <ol style="margin-top: 8px;">
        <li>This setting follows the Registered Computer settings inheritance rules. </li>
        <li>When the VNC Manager expands this variable it doesn’t query the MAC from a remote computer, it simply uses the MAC address entered in the registered computer’s properties dialog. </li>
    </ol>
    <h4><a name="4"></a>Using Custom Properties as Variables</h4>
    <p>It is possible to use Registered Computer customer properties as automatic variables.</p>
    <ol style="margin-top: 4px;">
        <li>Open a Registered Computer properties window and select the &quot;Custom Properties&quot; node in the left tree.</li>
        <li>Add a custom property. The custom property name can be used as an External Tool automatic variable.</li>
        <li>Similarly to to the predefined variables you can enter a custom property name, enclosed in ($ ), as an external tool command line argument.</li>
    </ol>
    <img style="width: 524px; height: 309px;" src="/images/kayako/kb/kb36-registered-computer.png" /><br/>
    <img style="width: 408px; height: 177px; padding-top: 10px" src="/images/kayako/kb/kb36-custom-property.png" />    
    <hr style="height: 1px;" />
    <p style="margin: 0; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v6.0.1.0 or newer</p>
]]></content:encoded>
</item>
<item>
<title><![CDATA[Hyper-V Virtual Machines Thumbnails View]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/54]]></link>
<guid isPermaLink="false"><![CDATA[a684eceee76fc522773286a895bc8436]]></guid>
<pubDate><![CDATA[Mon, 14 Dec 2009 06:38:51 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[Microsoft Hyper-V Virtual Machines Thumbnails View
The Microsoft Hyper-V Server Virtual Machines Thumbnails View allows you to view the screens of virtual machines running on Microsoft Server 2008 or newer with Hyper-V role installed.
Adding a Virtual M...]]></description>
<content:encoded><![CDATA[<div class="scChapterHeader">Microsoft Hyper-V Virtual Machines Thumbnails View</div>
<p class="scChapterP">The Microsoft Hyper-V Server Virtual Machines Thumbnails View allows you to view the screens of virtual machines running on Microsoft Server 2008 or newer with Hyper-V role installed.</p>
<div class="scSubChapterHeader1">Adding a Virtual Machine To The Hyper-V Thumbnails View</div>
<p class="scChapterP">To add a virtual machine to the thumbnails view select one or more computers (these computers must have Hyper-V role installed) in the registered computers view, open the context menu, select <span class="scMenuCommand">Hyper-V Thumbnails View</span> and select the <span class="scMenuCommand">Add To Default Tab</span> (<span class="scShortcutKey">Ctrl+K</span> shortcut) or <span class="scMenuCommand">Add To New Tab</span> command (<span class="scShortcutKey">Ctrl+Shift+K</span> shortcut).</p>
<div class="scSubChapterHeader1">Removing a Virtual Machine From the Hyper-V Thumbnails View</div>
<p class="scChapterP">To remove a virtual machine from the thumbnails view, select one or more thumbnail images, open the context menu and select the Delete command (<span class="scShortcutKey">Del</span> shortcut).</p>
<div class="scSubChapterHeader1">Establishing pass-through RDP connection</div>
<p class="scChapterP">To establish a pass-through RDP connection to a virtual machine you can double click on a running virtual machine thumbnail item. Alternatively you can open a context menu and select the <span class="scMenuCommand">Connect to Virtual Machine</span> command.</p>
<div class="scSubChapterHeader1">Hyper-V Thumbnails View Settings</div>
<p class="scChapterP">To edit the Hyper-V Thumbnails view settings select <span class="scMenuPath">Tools -&gt; Options -&gt; Thumbnails View</span> page or click on the Settings button at the top of the Hyper-V Thumbnails view. There are some settings that are shared between the VNC and Hyper-V thumbnails views and some that are specific to the Hyper-V Thumbnails View.</p>
<p style="font-style: italic;">The numbered items apply to the numbers shown in the picture at right</p>
<div class="scSubChapterHeader2">Thumbnails View Page</div>
<p><img style="padding-left: 5px; width: 300px; height: 202px;" align="right" src="https://support.s-code.com/images/kayako/kb/kb55_thumbsettings.png" /></p>
<ol style="margin-top: 2px;">
<li>Checking this option prevents the computer from displaying warning messages if you lose the connection.</li>
<li>Allows you to specify what should be done if connection to a remote Microsoft Hyper-V server fails. You can choose to remove the failed item’s thumbnails or try to re-establish the connection.</li>
<li>Allows you to specify how many times the VNC Manager should attempt to re-establish connection before removing the failed items from the thumbnails view.</li>
</ol>
<div class="scSubChapterHeader2">Hyper-V Thumbnails View Configuration Display Settings Page</div>
<p><img style="padding-left: 5px; width: 300px; height: 175px;" align="right" src="https://support.s-code.com/images/kayako/kb/kb55_display.png" /></p>
<ol style="margin-top: 2px;">
<li>Allows you to specify how often the VNC thumbnails items should be updated.<br />NOTE: Generating a virtual machine virtual display screenshot is a CPU intensive operation. We recommend you to monitor your Hyper-V server CPU usage and set the update interval to a reasonable value.</li>
<li>Checking this option restores the thumbnails that were previously displayed when the VNC Manager was last closed. You can choose to restore only the virtual machines that we presented in the thumbnails view when the VNC Manager was closed or to fetch all the Virtual Machines available on a Hyper-V server.</li>
</ol>
<hr style="height: 1px;" />
<p style="font-size: smaller; margin: 0px;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager (Enterprise Edition) v5.0.14.0 or newer</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Keyboard shortcuts for SmartCode VNC Manager]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/73]]></link>
<guid isPermaLink="false"><![CDATA[d2ddea18f00665ce8623e36bd4e3c7c5]]></guid>
<pubDate><![CDATA[Tue, 13 Sep 2011 23:52:18 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
            Keyboard shortcuts for SmartCode VNC Manager            This article lists keyboard shortcuts that you can use with SmartCode VNC Manager.            Main window            Delete: Delete the selected item (registered computer, group, or dyn...]]></description>
<content:encoded><![CDATA[<br />
<div id="kbArticleContent">    <div class="scChapterHeader">        Keyboard shortcuts for SmartCode VNC Manager</div>    <div style="margin-top: 0pt; margin-bottom: 10px; " class="scChapterP">        This article lists keyboard shortcuts that you can use with SmartCode VNC Manager.</div>    <div style="margin-top: 10px; " class="scChapterHeader">        Main window</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Delete: Delete the selected item (registered computer, group, or dynamic search folder).</li>        <li>Ctrl+Shift+1: Show Registered Computers tab.</li>        <li>Ctrl+Shift+2: Show VNC Thumbnails View tab.</li>        <li>Ctrl+Shift+3: Show Hyper-V Thumbnails View tab.</li>        <li>Alt+F1: Toggles &quot;Navigation Tree Always Visible&quot;.</li>        <li>Alt+F2: Toggles &quot;Show Actions View&quot;.</li>        <li>F6: Open the properties for the selected object.</li>        <li>F7: Open the application settings window.</li>        <li>F10: Activates menu bar options.</li>        <li>CTRL+A: Select all the items in the current window.</li>        <li>CTRL+L: Start &quot;listening&quot; VNC viewer.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Quick Connect</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+1: Moves focus to the Quick Connect text box on the toolbar.</li>        <li>Ctrl+Arrow Up/Down: Changes the default quick connect protocol (when the Quick Connect text box has the input focus).</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Registered Computers</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+N: Create a new registered computer entry.</li>        <li>Ctrl+Shift+N: Create a new registered computer group entry.</li>        <li>Ctrl+U: Update statuses for the selected registered computers.</li>        <li>Ctrl+Shift+G: Update logged on users for the selected registered computers.</li>        <li>Ctrl+Shift+U: Open Detect Installed VNC Distribution window.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Dynamic Search Folders</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+Shift+D: Create a new dynamic search folder entry.</li>        <li>F8: Start or stop network scan for the selected Dynamic Search Folder.</li>        <li>Shift+F8: Start network scan for all Dynamic Search Folders.</li>        <li>Ctrl+Shift+F8: Stop network scan for all Dynamic Search Folders.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Management Tools</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+E: Open Windows Explorer.</li>        <li>Ctrl+G: Open Show Logged on Users window.</li>        <li>Ctrl+W: Open Send Wake On LAN Command window.</li>        <li>Ctrl+Shift+E: Open Execute Remote Command window.</li>        <li>Ctrl+Shift+W: Open Query MAC Address window.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Actions View pane</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Alt+F3: Show Status Messages view.</li>        <li>Alt+F5: Show Actions view.</li>        <li>Alt+F6: Show Connection History view.</li>        <li>Ctrl+Delete: Cancels the selected action in the Actions View pane.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        VNC viewer</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+Alt+End: Display the Windows Security dialog box (sends Ctrl+Alt+Del)</li>        <li>Ctrl+Alt+Break: Switch between a window and full screen.</li>    </ul>    <div style="margin-top: 10px; " class="scChapterHeader">        Remote Desktop Connection (RDP)</div>    <ul style="margin-top: 3px; margin-bottom: 0px; ">        <li>Ctrl+Alt+End: Display the Windows Security dialog box (sends Ctrl+Alt+Del)</li>        <li>Ctrl+Alt+Break: Switch between a window and full screen.</li>        <li>Alt+Page Up: Move between programs from left to right.</li>        <li>Alt+Page Down: Move between programs from left to left.</li>        <li>Alt+Insert: Cycle through programs in the order that they were started in.</li>        <li>Alt+Home: Display the Start menu.</li>        <li>Alt+Delete: Display the system menu.</li>        <li>Ctrl+Alt+Minus Sign (-) on the numeric keypad: Place a copy of the active window, within the client, on the Terminal server clipboard (provides the same functionality as pressing Alt+PrtScn on a local computer).</li>        <li>Ctrl+Alt+Plus Sign (+) on the numeric keypad: Place a copy of the entire client window area on the Terminal server clipboard (provides the same functionality as pressing PrtScn on a local computer).</li>    </ul>    <hr style="height: 1px; " />    <p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: smaller; ">        <span style="font-weight: bold; ">APPLIES TO:</span> SmartCode VNC Manager v6.1.6        or newer</p></div><br />
]]></content:encoded>
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<title><![CDATA[Password Generator]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/78]]></link>
<guid isPermaLink="false"><![CDATA[35f4a8d465e6e1edc05f3d8ab658c551]]></guid>
<pubDate><![CDATA[Sun, 27 Nov 2011 21:08:06 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[    
        
            Random Password Generator
        
            The Password Generator generates random passwords of any length. Randomness of generated passwords makes them hard to guess.
        
        
            
        
        ...]]></description>
<content:encoded><![CDATA[    <div id="kbArticleContent">
        <div class="scChapterHeader" style="margin-top: 16px">
            Random Password Generator</div>
        <p>
            The Password Generator generates random passwords of any length. Randomness of generated passwords makes them hard to guess.
        </p>
        <div style="text-align: center; margin-bottom: 8px">
            <img src="/images/kayako/kb/kb79-random-password-generator.png" alt="SmartCode Random Password Generator" />
        </div>
        <p>
            To open the Password Generator, click on the <span class="scMenuCommand">Tools \ Password Generator</span> menu item.
            <br/><br/>
            When the Password Generator window comes up for the first time, it automatically generates new passwords. To generate another set of passwords, click the Generate Password button. 
            <br/><br/>
            Click Copy to Clipboard button to copy generated password clipboard (only the first password will be copied). You can then paste it into any text or password field in any application. 
        </p>
        <hr style="height: 1px" />
        <p style="margin: 0px; font-size: smaller">
            <span style="font-weight: bold">APPLIES TO:</span> SmartCode VNC Manager v6.5.5
            or newer</p>
    </div>
]]></content:encoded>
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<title><![CDATA[Registered Computer Settings inheritance explained]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/34]]></link>
<guid isPermaLink="false"><![CDATA[e369853df766fa44e1ed0ff613f563bd]]></guid>
<pubDate><![CDATA[Fri, 28 Nov 2008 02:33:39 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
The Registered computers settings inheritance feature allows you to easily manage registration settings on hundreds of registered computers by editing them in one place. Then the changes are automatically applied to all of the registered computers that ...]]></description>
<content:encoded><![CDATA[
<p>The Registered computers settings inheritance feature allows you to easily manage registration settings on hundreds of registered computers by editing them in one place. Then the changes are automatically applied to all of the registered computers that that are configured to inherit the settings. Registered computers can inherit settings from their parent group or from “Global settings”. Of course an administrator can turn off the inheritance mode so that each registered computer would use its own local settings. </p><h4>Global Registration Settings</h4><p>&quot;Global&quot; registration settings can be defined using the <i>Tools-&gt;Options-&gt;Defaults-&gt;Edit Global Settings</i>.<br /></p><h4>Registered Computer Settings</h4><p>When you open a registered computer’s properties sheet, at the bottom of the window there is a “Use settings from” combo box to select the configuration option you want to use.<br /><img style="width: 615px; height: 328px;" src="/images/kayako/kb/kb34_setin_regpc.png" /><br /><i>Registered Computer Properties window</i></p><p>You can configure a registered computer to use its own local settings, inherit the settings from its parent group folder or inherit settings from the global settings.</p><p>If you configure the registered computer to use the parent group or the global settings then the property sheet would show the inherited settings. The fields with inherited settings will become disabled so that you cannot change them. However, some settings aren’t inheritable and those fields will stay enabled so you can configure them.</p><h4>Registered Group Settings</h4><p>When a registered computer is configured to use inherited settings from its parent group, the VNC Manager uses the settings stored in the registered computer’s parent group object. These settings can be edited by opening the parent group properties sheet and clicking on the <i>&quot;Per group&quot; computer settings</i>-&gt;<i>Settings button</i>. This will open the same properties sheet described above. But there is one important difference when using this button in the VNC Manager that users need to know. The following are the values of the “&quot;Use settings from:&quot; combobox:</p><ul><li>This computer properties – this is simplest inheritance mode. When selected, all registered computers configured to inherit settings from this folder will be configured to use the settings defined in the settings property sheet for this folder.<br /><img style="width: 212px; height: 120px;" src="/images/kayako/kb/kb34_grping_parent_normal.png" /><br /></li><li>Global settings - When selected, a group folder inherits its settings from the “Global” settings. So if a registered computer is configured to inherit its settings from a parent folder that uses “global” settings, the registered computer will be configured to use the “global” settings as well.<br /><img style="width: 285px; height: 158px;" src="/images/kayako/kb/kb34_grping_parent.png" /><br /></li><li>Parent group folder properties – When selected, a group folder is configured to use its parent folder settings. As a result a registered computer in that group will be configured to use the settings from its parent’s parent folder.<br /><img style="width: 261px; height: 134px;" src="/images/kayako/kb/kb34_grping_global.png" /></li></ul>]]></content:encoded>
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<title><![CDATA[Sending Console Messages (msg.exe, mailslot\messngr)]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/84]]></link>
<guid isPermaLink="false"><![CDATA[68d30a9594728bc39aa24be94b319d21]]></guid>
<pubDate><![CDATA[Thu, 01 Sep 2016 04:35:07 -0400]]></pubDate>
<dc:creator />
<description><![CDATA[
This feature allows you to send a console message to a user logged on to a remote computer.
"Send Console Message" Form
To open the Send Console Message form, right click on a computer and select Computer Management Tasks -&gt; Send Console Message co...]]></description>
<content:encoded><![CDATA[<div id="kbArticleContent">
<div style="padding-bottom: 10px; padding-top: 10px;">This feature allows you to send a console message to a user logged on to a remote computer.</div>
<div class="scChapterHeader">"Send Console Message" Form</div>
<p class="scChapterP" style="margin-bottom: 0px;">To open the Send Console Message form, right click on a computer and select <span class="scMenuPath">Computer Management Tasks -&gt; Send Console Message command</span>. Alternatively, you can use <span class="scShortcutKey">Ctrl+M</span> as a shortcut to open the form. <br /> <br /> <img style="padding-bottom: 6px; width: 405px; height: 420px;" src="http://www.s-code.com/images/kayako/kb/kb84_1.png" alt="Send Console Message with SmartCode VNC Manager" /><br /> The numbered items apply to the numbers shown in the picture above:</p>
<ol style="margin-top: 2px;">
<li>The text of the message you want to send.</li>
<li>Allows you to specify a method that will be used to console message.
<table class="kbTable">
<tbody>
<tr class="kbTableHeaderRow">
<td>Method Name</td>
<td>Description</td>
</tr>
<tr>
<td style="vertical-align: top;">msg.exe</td>
<td style="vertical-align: top;">Launches msg.exe tool to send a console message. This is the recommended method for sending console messages.<br /><br />You may receive one of the following errors when you use msg.exe to send console messages:<br /><em>Error 5 Getting Session Names</em><br /><em>Error 5 Access is denied<br /><br /></em>In order to fix these errors you must add the following registry value to the remote computers (no reboot required):<br />Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server<br />Value name: AllowRemoteRPC<br />Type: DWORD<br />Value: 1</td>
</tr>
<tr>
<td style="vertical-align: top;" nowrap="nowrap">mailslot\messngr</td>
<td style="vertical-align: top;">Opens an IPC connection to the Windows Messenger service via MAILSLOT\Messngr protocol.</td>
</tr>
</tbody>
</table>
</li>
<li>Target computers list appears in this pane.</li>
</ol>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v6.14.0 or newer</p>
</div>]]></content:encoded>
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<title><![CDATA[VNC Deploymnet Wizard]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/53]]></link>
<guid isPermaLink="false"><![CDATA[d82c8d1619ad8176d665453cfb2e55f0]]></guid>
<pubDate><![CDATA[Mon, 14 Dec 2009 04:17:31 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[Click here to view the Getting started with SmartCode VNC Deployment Wizard article.]]></description>
<content:encoded><![CDATA[<p>Click <a class="articleLink" href="https://support.s-code.com/Knowledgebase/Article/View/52">here</a> to view the <a class="articleLink" href="https://support.s-code.com/Knowledgebase/Article/View/52">Getting started with SmartCode VNC Deployment Wizard</a> article.</p>]]></content:encoded>
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<item>
<title><![CDATA[VNC Thumbnails View]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/41]]></link>
<guid isPermaLink="false"><![CDATA[3416a75f4cea9109507cacd8e2f2aefc]]></guid>
<pubDate><![CDATA[Fri, 02 Jan 2009 03:08:55 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[
 Watch demo video
In this article
Adding A Computer To The VNC Thumbnails ViewVNC Thumbnail View SettingsVNC Thumbnail Screenshots page
VNC Thumbnails View
The VNC Thumbnails View allows you to view the screens of multiple remote computers simultane...]]></description>
<content:encoded><![CDATA[<div id="kbArticleContent">
<div style="padding-bottom: 10px; padding-top: 10px;"><a class="articleLink" href="http://www.youtube.com/watch?v=pmObjAOC6zY" target="_blank"><img height="16" src="https://www.s-code.com/images/kayako/demovideo.png" width="16" align="absMiddle" /> Watch demo video</a></div>
<div style="font-size: larger; font-weight: bold;">In this article</div>
<a class="articleLink" href="#1">Adding A Computer To The VNC Thumbnails View</a><br /><a class="articleLink" href="#2">VNC Thumbnail View Settings</a><br /><a class="articleLink" href="#3">VNC Thumbnail Screenshots page</a>
<h3>VNC Thumbnails View</h3>
<p>The VNC Thumbnails View allows you to view the screens of multiple remote computers simultaneously. It also allows you to take screenshots of items added to the view.</p>
<h4><a name="1"></a>Adding A Computer To The VNC Thumbnails View</h4>
<p>To add a computer to the thumbnails view select one or more computers in the registered computers view, open the context menu and select the VNC Thumbnails View and then the Add To Default Tab (<span class="scShortcutKey">Ctrl+T</span> shortcut) or the Add To New Tab (<span class="scShortcutKey">Ctrl+Shift+T</span> shortcut).</p>
<p>To remove a computer from the thumbnails view, select one or more thumbnail images, open the context menu and select the Delete command (<span class="scShortcutKey">Del</span> shortcut).</p>
<p>If you close the VNC Manager with the VNC Thumbnails view open, these thumbnails will be automatically restored the next time your run the VNC Manager.</p>
<h4><a name="2"></a>VNC Thumbnails View Settings</h4>
<p>To edit the VNC Thumbnails view settings select <span class="scMenuPath">Tools -&gt; Options -&gt; VNC Thumbnails</span> page or click on the Settings button at the top of the VNC Thumbnails view.</p>
<h5>VNC Thumbnails Page</h5>
<img style="padding-left: 5px; width: 250px; height: 223px;" align="right" src="https://support.s-code.com/images/kayako/kb/kb41_gen_s.png" />
<p style="margin-bottom: 0px;">The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 2px;">
<li>Lets you select the Thumbnail item’s width and height. The maximum <i>width</i> and <i>height</i> supported is 256px.</li>
<li>You should check the <i>Keep aspect ratio</i> to keep the image’s current aspect ratio, or uncheck the option to scale Width and Height independently.</li>
<li>Check the "Group Items" to group the VNC Thumbnail items based on their parent folder.</li>
<li>Allows you to specify the thumbnail image quality. The high quality setting produces smoother images but uses up to 10% more CPU resources compared to the "Low quality" setting.</li>
<li>Check "Use default connection settings" option to use the same VNC connection settings for all items added to VNC Thumbnails view. If this setting is unchecked, the VNC Thumbnails view will use individual settings that must be specified in the item’s properties.</li>
</ol>
<h5>Thumbnail Display page</h5>
<img style="padding-left: 5px; width: 250px; height: 170px;" align="right" src="https://support.s-code.com/images/kayako/kb/kb41_con_s.png" />
<p style="margin-bottom: 0px;">The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 2px;">
<li>Allows you to specify how often the VNC thumbnails items should be updated. You can select real-time update mode or refresh screen via a time interval. The later method allows you to decrease the CPU load.</li>
<li>Checking this option prevents the computer from displaying warning messages if you lose the connection.</li>
<li>Allows you to specify what should be done if connection to a remote VNC server fails. You can choose to remove the failed item’s thumbnail or try to re-establish the connection.</li>
<li>Checking this option restores the thumbnails that were previously displayed when the VNC Manager instance was last closed.</li>
</ol>
<h5><a name="3"></a>VNC Thumbnail Screenshots page</h5>
<img style="padding-left: 5px; width: 250px; height: 263px;" align="right" src="https://support.s-code.com/images/kayako/kb/kb41_screen_s.png" />
<p style="margin-bottom: 0px;">The VNC Thumbnails view can take and store screenshots of items added to the view based on user defined time intervals. It’s possible to take screenshots of either all items added to the view or only specifically selected items.<br /><br />The numbered items apply to the numbers shown in the picture at right:</p>
<ol style="margin-top: 2px;">
<li>Turns the "<i>auto-screenshots</i>" feature on or off.</li>
<li>Allows you to specify whether screenshots of all items should be taken or only specifically selected items. To specify items select the item in the VNC Thumbnails view then open the context menu and select “Screenshots -&gt; Enable screenshots for selected items” command. When the auto-screenshots feature is enabled, each thumbnail item configured for screenshots will display a small camera icon in the upper right corner of the thumbnail image.<br /><img style="padding-left: 5px; width: 207px; height: 101px;" src="https://support.s-code.com/images/kayako/kb/kb41_camico.png" /></li>
<li>Allows you to specify how often the screenshots should be taken.</li>
<li>Allows you to specify where to store the screenshots on your hard drive.</li>
<li>Allows you to specify the file naming rules.</li>
<li>Specifies the screenshot image file format.</li>
<li>Allows you to specify the size of the stored screenshots so they occupy less disk space.</li>
</ol>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v5.0.14.0 or newer</p>
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<title><![CDATA[What does the &quot;This computer has VNC/SSH/RDP/VMRC installed&quot; chec...]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/32]]></link>
<guid isPermaLink="false"><![CDATA[6364d3f0f495b6ab9dcf8d3b5c6e0b01]]></guid>
<pubDate><![CDATA[Fri, 28 Nov 2008 01:30:00 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[The &quot;This computer has VNC/SSH/RDP/VMRC installed&quot; checkbox allows users to turn on context menu items related to a particular connection type on a registered computer. For example, if you uncheck the “This computer has RDP installed” box, all t...]]></description>
<content:encoded><![CDATA[<p>The &quot;This computer has VNC/SSH/RDP/VMRC installed&quot; checkbox allows users to turn on context menu items related to a particular connection type on a registered computer. For example, if you uncheck the “This computer has RDP installed” box, all the context menu items related to RDP management will be removed from the context menu. <table cellspacing="10" width="100%"><tbody><tr><td><img style="width: 315px; height: 182px;" alt="Checked sample" src="/images/kayako/kb/kb32_rdpinst.png" /> </td><td><img style="width: 310px; height: 143px;" alt="Unchecked sample" src="/images/kayako/kb/kb32_rdpnotinst.png" /> </td></tr><tr><td><em>&quot;This computer has RDP installed&quot; checkbox is checked. RDP Tasks submenu is visible.</em></td><td><em>&quot;This computer has RDP installed&quot; checkbox is unchecked. RDP Tasks submenu hidden.</em></td></tr></tbody></table></p>
<hr style="height: 1px;" /><p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v4.5</p>]]></content:encoded>
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<title><![CDATA[WMI monitoring and inventory]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/67]]></link>
<guid isPermaLink="false"><![CDATA[735b90b4568125ed6c3f678819b6e058]]></guid>
<pubDate><![CDATA[Tue, 21 Dec 2010 23:55:37 -0500]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[WMI Properties: Monitoring and Inventory Feature
Many of the VNC Manager users have been asking for ability to fetch additional information about registered computers and show it in the Registered Computers list. We listened and thus in v6.0 we introduce...]]></description>
<content:encoded><![CDATA[<div class="scChapterHeader">WMI Properties: Monitoring and Inventory Feature</div>
<p style="margin-top: 0pt;" class="scChapterP">Many of the VNC Manager users have been asking for ability to fetch additional information about registered computers and show it in the Registered Computers list. We listened and thus in v6.0 we introduced WMI Properties feature.<br /><br />With this feature there is hardly anything that you can't monitor on a remote Windows-based computer. WMI Properties can be used as an inventory tool as well.</p>
<div style="margin-top: 12px;" class="scSubChapterHeader1">Selecting WMI Properties to Monitor</div>
<p style="margin-top: 3px; margin-bottom: 0px;" class="scChapterP">To start using WMI Properties open <span class="scMenuPath">Tools \ Options</span> dialog (<span class="scShortcutKey">F7</span> shortcut). and select the <span class="scMenuPath">WMI Properties</span> node.</p>
<p><img style="width: 305px; height: 273px;" alt="Configure WMI inventory properties" src="https://support.s-code.com/images/kayako/kb/kb68_1.png" /></p>
<ol style="margin-top: 10px;">
<li>Expand the "Available WMI classes" combobox to select a WMI class. The current version of SmartCode VNC Manager list classes from the <i>root\cimv2</i> namespace.</li>
<li>The list of the properties exposed by the selected WMI class. If you want a property to be shown in the Registered Computers list, select it and click the Add button.</li>
<li>List of the properties selected whose values will be fetched during Registered Computers status update. For each property a column will be added to the Registered Computers list.<br /><br />You can use the Filtering feature to narrow down your search results. For example, if you want to add column to the registered computers list that would show status of the UltraVNC Server service, you should add class <em>Win32_Service</em> / property <em>Status</em> and add the following filtering condition: <em>Name=</em>"<em>uvnc_service</em>"</li>
</ol>
<p style="margin-top: 0pt; margin-bottom: 15px;"><b>NOTE:</b> When SmartCode VNC Manager attempts to establish WMI connection it uses the logon credentials assigned to the Registered Computer being updated.</p>
<p><img style="width: 550px; height: 68px;" alt="WMI query results" src="https://support.s-code.com/images/kayako/kb/kb68_2.png" /></p>
<p>SmartCode VNC Manager will attempt to fetch WMI properties when the application is performing scheduled status updates or when an update is initiated via the <span class="scMenuPath">Check VNC/RDP/SSH Server Status</span> command (<span class="scShortcutKey">Ctrl+U</span> shortcut).</p>
<hr style="height: 1px;" />
<p style="margin: 0px; font-size: smaller;"><span style="font-weight: bold;">APPLIES TO:</span> SmartCode VNC Manager v6.0.11.0 or newer</p>]]></content:encoded>
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<title><![CDATA[Working with the new &quot;Enter Login Credentials&quot; window]]></title>
<link><![CDATA[https://support.s-code.com/index.php?/Knowledgebase/Article/View/50]]></link>
<guid isPermaLink="false"><![CDATA[c0c7c76d30bd3dcaefc96f40275bdc0a]]></guid>
<pubDate><![CDATA[Fri, 26 Jun 2009 02:41:12 -0400]]></pubDate>
<dc:creator><![CDATA[Yury Averkiev]]></dc:creator>
<description><![CDATA[Working With The New &quot;Enter Login Credentials&quot; WindowStarting with v5.0, the management tools will use a new &quot;Enter Login Credentials&quot; window (some of the management tools may still use the legacy Enter Login Credentials window where i...]]></description>
<content:encoded><![CDATA[<h3>Working With The New &quot;Enter Login Credentials&quot; Window</h3><p>Starting with v5.0, the management tools will use a new &quot;Enter Login Credentials&quot; window (some of the management tools may still use the legacy Enter Login Credentials window where it is appropriate).</p><h4>Why Did We Choose To Go With This New GUI Design</h4><p>Traditionally when a VNC Manager's management tool executes an operation against several remote computers, for example, when the Server Manager fetches a services list from ten remote computers, it does it on one by one basis. If, at any point in the process, an Access Denied error occurs, a login window is opened and the command execution is paused until the user enters valid logon credentials. This approach works just fine but it can be slow since all of the computers in the queue get processed on one by one basis.</p><p>Starting with the &quot;Detect Installed VNC Distribution&quot; tool, a new approach is being used to execute a command against several remote computers - the use of a thread pool. Rather than using a single thread to process commands, a set of threads is created that allows multiple command execution at the same time.</p><p style="TEXT-ALIGN: center"><img style="PADDING-LEFT: 5px; WIDTH: 478px; HEIGHT: 302px" alt="Enter login crednetials screenshot" src="/images/kayako/kb/kb_newloginwindow_51.png" /> </p><p>But what happens if several of the threads in the thread pool encounter an Access Denied error? A straightforward, easy way to implement an approach would be to bombard the end user with multiple Enter Logon credentials windows, one for each failed execution thread. But here at SmartCode Solutions we care about end users and spent several days playing with various GUI prototypes and the end result is the GUI depicted in the screenshot above.</p><h4>The &quot;Enter New Login Credentials&quot; Window Layout</h4><p style="MARGIN-BOTTOM: 0px">The numbered items apply to the numbers shown in the screenshot:</p><ol style="MARGIN-TOP: 2px"><li>&quot;Failed to authenticate&quot; list – contains a list of addresses against which a VNC Manager Management task has failed to authenticate. New entries may appear in the list while you have the window open. This will occur if a management task has failed to authenticate while the window is open. </li><li>These input boxes allow you to enter new logon credentials. You may click on the Browse button to select one of previously created logon credentials templates. </li><li>Selecting this radio button allows you to apply credentials to all computers in the left list or only to the selected computers (ADXP1 on the screenshoot). </li><li>If you execute a command against several remote computers and received the Access Denied error, chances are high that the rest of computers waiting in the queue have invalid credentials as well. By checking the &quot;Apply credentials to all items in the execution queue&quot; checkbox, you will apply new logon credentials to all queued commands that haven’t started executing yet. </li></ol><hr style="HEIGHT: 1px" /><p style="MARGIN: 0px; FONT-SIZE: smaller"><span style="FONT-WEIGHT: bold">APPLIES TO:</span> SmartCode VNC Manager v5.0.4.0 or newer</p>]]></content:encoded>
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