RSS Feed
Knowledgebase : SmartCode VNC Manager

You may receive "Insufficient Privileges" error when you try to deploy VNC to a remote computer or use remote management tools. This error can be caused by incorrect Security configuration. Please try the steps below to check settings:On problem...
You may receive "Win32_Product class is not installed" error when you try to run VNC deployment or use Installed Software Manager. The Win32_Product class is not installed by default on Windows Server 2003. If you want to run the VNC Deployment ...
When you attempt to establish a connecting to a Windows Vista or newer computer some of the event log files may not be shown in the Event Log Manager. In order to see the entire list of the event log files, you must use a Windows user logon credentials wh...
The following information is not available when fetching printers list from computers with Windows NT4.0 or Windows 2000 installed:"Default printer" attribute "Comments" attribute "Shared" attribute "Extended status&qu...
Starting with build v6.19.0 SmartCode VNC Manager runs in with the High DPI awareness turned off. The change offers better out of the box expirience for the customers who use SmartCode VNC Manager on High DPI monitors. To enable High DPI awareness perfo...
If you attempt to run VNC Manager v4.5 on a computer with Kaspersky Antivirus v6.0 (KAV v7.0 and v8.0 aka 2009 are free of this problem) installed you may receive the following exception:System.TypeInitializationException: The type initializer for '<Mo...
When you attempt to activate your copy of SmartCode VNC Manager you may receive the following error: Detected tampering or unauthorized removal of secure storage. Solution: * Open cmd.exe and change directory to: _Enterprise Edition_ C:Program Files...
"The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" error may occurs when deploying VNC to a remote computer or when using built-in management tools. There can be a few reasons for this error:The remote computer is blocked by t...
You may receive "The network path was not found"' error when you attempt to fetch logged on users from a remote computer. There can be a few reasons for this error:The remote computer's "Remote Registry" service is stopped. Solution: S...